Please note: Shipping costs are calculated at checkout & are not shown on product pages

phone: 773-281-7300

Privacy Policy

Dinkel’s Bakery Inc. Online Policies

Privacy Policy:

Dinkel’s Bakery provides reports internally for sales and marketing purposes. These reports include aggregate information about our users. The information in these reports is strictly used internally and no information contained in the reports is shared with outside companies to contact members directly.  Any and all communication is made directly from Dinkel’s Bakery, Inc.

Dinkel’s Bakery uses cookies to save your personal information so you don’t have to re-enter it each time you visit various sections of our site. Cookies are a standard internet technology that allow us to store and retrieve the login information on your system. Cookies, by themselves, cannot be used to determine the identity of any of our users.

No information collected is shared with third parties, unless needed to directly facilitate the customers purchase/transaction. And in alignment with PCI compliance, no credit card numbers are stored at any time on any of our devices.

Security Policy

The Dinkel’s Bakery Inc. website has implemented reasonable security measures in an effort to prevent the loss, misuse or alteration of the information under our control. Dinkel’s Bakery uses reasonable networking, server, database, and procedural mechanisms in an effort to safeguard the integrity and privacy of data. 

Ship Dinkels is secured through a secure socket layer so that your information collected through our order process is secured.

Dinkel’s Bakery also protects user information off-line. All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted passwords to access personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Dinkel’s Bakery Inc. is committed to protecting the privacy of our visitors and we will continue to review and implement new technologies as necessary to maintain the security of our networks and servers.

All visitors to Dinkel’s Bakery website have the option of not receiving e-mails as part of our service.  You have the option to opt-out of our email communication services anytime you receive one by clicking the Opt-Out link at the bottom of the email message.

 

 

Refund/Return Policy

 

If for any reason you are dissatisfied with our products you may request either a product replacement or refund for the price of the product. Please send us your order #, a picture of the product and a description of the issue. Dinkel’s may request a return of the product.   You may contact the bakery at Dinkel’s Bakery Inc., 3329 N. Lincoln Ave., Chicago, IL 60657, phone: 773-281-7300, email: orders@shipdinkels.com .

 

 

Shipping Policies:

 

 We currently use UPS and the United States Postal Service for shipment of our products.  Expedited service by UPS, for next day and 2nd day shipments is also available.  Please see our Mail Order Website for shipping charges.  Shipping times are based on holiday times and dates, customer holiday order date request and when your order was received as well as product availability.  We do reserve a right of product substitution, delay in shipping based on baking the products, as well as seasonal delivery issues based on weather.  

Please note, unless credit card authorization and verification has been approved we will not be shipping your order(s).

Questions about Dinkel’s internet policies, refund/return policies and any other questions, please email the bakery at: office@dinkels.com.